Payments & Trust
How funds are handled at each stage of a job.
How payments work
Payments are processed by Stripe. A poster's card is charged twice: when they post a job ($2 fee), and when they accept a bid (full bid price). The bid price is held in our Stripe account until the job ends, then paid to the freelancer (less 10% platform fee) or, if canceled, returned to the poster (less 5% cancellation fee).
What you need
To hire: a payment card to post a job and accept a bid.
To bid: a Stripe account, which requires a US tax ID and a US bank account.
Cancellations
A job can be canceled before a bid is accepted. Nothing further is charged, but the $2 posting fee is not refunded.
Once a bid is accepted, cancellation returns 95% to the poster and pays the freelancer nothing. The 5% covers Stripe's processing fee, already spent.
Cancellations are public, along with the reason given.
Risk and trust
This platform does not verify credentials, review work, or guarantee outcomes. Ratings and job history are public to help build trust, but counterparty risk is still real.
Email contact@freelanceclearing.com to report a dispute. We handle each one by hand.
When funds move
Payouts follow Stripe's schedule: typically a few business days, or longer for new accounts still in verification.
Why we charge fees
Our fees cover Stripe's charges and other platform expenses.
$2 to post
Filters spam and confirms card is valid prior to bid acceptance.
10% on completion
Helps cover Stripe's fees and other platform expenses.
5% on cancellation
Covers Stripe's fee on the original charge, which is not returned.